CUSTOMER CARE: PRODUCT WARRANTIES AND OUR SOLID GOLD PROMISE

Our dedicated team of warranty specialist are available to you 6 days a week:

Contact : 1-416-667-7546 #350 or 1-877-888-0050 #350
OR
E-mail : service@nooobody.com

Hours of operation:
Monday to Friday: 9am - 6pm
Saturday: 9am – 4pm
*A voicemail is available 24/7 and all calls will be returned within 48 business hours.

Lastman’s Bad Boy success comes from the support and loyalty of our customers. To ensure that all our customers receive the utmost service, we offer a dedicated Customer Service department available 6 days a week to assist and administer the manufacturer’s warranty.

Most items that are sold by Lastman’s Bad Boy come with a manufacturer’s warranty certificate outlining the coverage, product care and repair process. If your product does not come with the manufacturer’s warranty information, you can contact our Customer Care Department and they will provide you with the information as required.

We are dedicated to work hard for you; nonetheless delays and circumstances out of our control due to manufacturer procedures may occur. We are committed to assist you while administering the warranty as much as possible; however we are not responsible for these delays, and as such cannot be held accountable for the inconveniences or any cost incurred.

Manufacturer’s warranties – Furniture: 1 Year limited
Manufacturer’s standard: It is important to note that certain products, like wood and leather, are natural products and may come with slight imperfections in finishes; these are not defects but the nature of the product and as such are not covered under warranty.

For Fabric upholstery, it is important to maintain your fabric as outlined by the manufacturer’s certificate and care instruction. Certain characteristics of fabric are normal, such as signs of usage (piling, loss of pile, High pile crushing, color fading etc.), loss of color due to lighting and/or direct sunlight, and fading are all signs of use and are not considered manufacturer defects.

Upholstery foams and cushions; It is important to note that with all foam products, a slight loss of resiliency is to be expected, and is not a defect, but signs of a well loved piece of furniture.

USAGE: It is important to note that the manufacturer’s warranty covers cases of normal use. Signs of commercial use, abnormal use or abuse will null and void the warranty.

Concealed damages - Furniture:
If you receive furniture with concealed damages, simply call our Customer Care department within 72hrs and it will be repaired without any cost to you by one of our specially trained technicians.

If a repair is deemed by our trained specialists to be too complex to be completed in home, the product will be returned for manufacturer repair at either Lastman’s Bad Boy warehouse facility or directly at the manufacturer.

Should your item be deemed as un-repairable by the manufacturer, it will be replaced with same product. If that product is no longer available, a reselection of the damaged item may be offered. The replacement of one piece does not constitute the replacement of any other piece in a set.

Appliances and Electronics: Manufacturer warranty
If you receive an appliance or electronics with concealed damages, simply call the customer care department within 72hrs of receipt and one of our trained specialists will be glad to assist you in administering the Manufacturer’s warranty.

As the initial year of warranty is covered directly by the manufacturer, you may also prefer to contact them directly:

Lastman’s Bad Boy Solid Gold Promise
To learn more about our extended warranty program click here

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• - Best Service
• - Integrity
• - Commitment